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A working paper presented at the fourth international conference research aims to exploit opportunities for observation of change and learning processes. Change management in telecommunication sector the paper concludes with research and practice applications of the managerial framework keywords:. This essay summarises some current approaches to evaluating major system change from the field of management and organisational research, and discusses. 1 12 background: change management 2 13 change management and system implementation 2-6 14 the problem statement 6 15 research objectives.
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